Chapter Resources

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Chapter 1: Introducing Organizational Communication

  • eFlashcards
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    • Video Links
    • What is Organizational Communication?
      Short YouTube video (17 minutes) that introduces students to the difference between an information-based view of communication as occurring “in” organizations, and a view of communication as constituting organizations.
    • What is a Corporation?
      Extract from the award-winning documentary, “The Corporation,” that analyzes and critique the role of the corporation in modern society.
    • Web Resources
    • National Communications Association-Interest Groups
      This is the official website of The National Communications Association.  This link provides an overview of the Organizational Communications Interest Group.
    • International Association of Business Communicators
      The official website of the International Association of Business Communicators, an organizational committed to identifying, sharing and applying effective communication practices.
    • Association for Education in Journalism and Mass Communications
      The official website of the Association for Education in Journalism and Mass Communications, nonprofit, educational association of journalism and mass communication educators, students and media professionals
    • Globalization 101
      This website is dedicated to providing students with information and interdisciplinary learning opportunities on this complex phenomenon of globalization. The goal is to challenge students to think about many of the controversies surrounding globalization to promote an understanding of the trade-offs and dilemmas facing policy-makers.

Chapter 2: The Critical Approach

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    • Web Resources
    • Karl Marx:  The Almost Capitalist
      This websites provides an analysis of Karl Marx as an advocate for finding the cause of economic injustice. His work, Capital, is discussed as a key document in discussing the industrial revolution from the standpoint of the industrial worker.
    • Classical Organization Theory
      This website provides an overview of Karl Marx and classical organizational theory.
    • The Levy Institute
      This is the official website for The Levy Economics Institute of Bard College.  The ultimate purpose of all of the Levy Institute's research and activities is to serve the wider policymaking community in the United States and the rest of the world by enabling scholars and leaders in business, labor, and government to work together on problems common interest.
    • Center for Economic and Social Justice
      This is the official website for the Center for Economic and Social Justice.  This organization is non-profit educational center, think tank and social action catalyst. The organization is dedicated to a free enterprise approach to economic and social justice.

Chapter 3: Scientific Management, Bureaucracy, and the Emergence of the Modern Organization

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    • Video Links
    • Modern Times
      This 1936 film by Charlie Chaplin is a savage indictment of modern industrial labor, and provides insight into the relations among clock-time, work, and control.
    • Henry Ford and Taylorism
      A short documentary on Henry Ford’s introduction of Taylorism to the making of automobiles.
    • Web Resources
    • Society for Industrial & Organizational Psychology
      This is the official site for the Society for Industrial & Organizational Psychologists. Members of this organization us rigor and methods of psychology to study issues of critical relevance to business including organizational development, assessment, talent management and work-life balance. The website contains information for students, educators, and professional.
    • The Internet Center for Management and Business Administration
      This is the official site for the Internet Center for Management and Business Administration. The organization provides quality business knowledge and resources to a geographically dispersed audience via the Internet.  The content of the site is designed to be both beneficial to businesses and students.
    • Management Study Guide
      Management study guide is a free tutorial service for students studying business and management. The tutorial covers all aspects of management. All tutorial content comes from experts in the field.
    • Institute for Public Relations - Employee/organizational Communications Research Topics
      This is the research link of the Institute for Public Relations, which focuses on employee/organizational communications research. The Institute’s public relations research program is guided by the Institute for Public Relations (PR) Research Fellows, the Board of Trustees, by various Institute Commissions and by colleagues in the academic and professional communities. All of the published PR research is available free through this website.

Chapter 4: The Human Relations School

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    • Web Resources
    • Society for Human Resource Management
      This is the official website for the Society for Human Resource Management (SHRM). This is the world’s largest association devoted to human resource management. SHRM provides resources, global best practices and a network of valuable contacts to more than 5,000 members in over 140 countries.
    • Team Technology - Team Building Resources
      This is a website provides online resources to help business, leaders and individuals develop their potential. They provide personality questionnaire that can be used in team building, leadership development and career choice. The site also provides research articles and more information for business and personal development.
    • Rensis Likert
      The parent website, www.vectorstudy.com is a free management and marketing portal for management researchers and business people. It provides information about popular management theories, management gurus, management schools and management topics.
    • The Free Management Library - All About Human Resources
      The Free Management Library provides free, easy-to-access, online articles to develop yourself, other individuals, groups and organizations (whether the organization is for-profit or nonprofit). Over the past 15 years, the Library has grown to be one of the world's largest well-organized collections of these types of articles and resources.

Chapter 5: Organizations as Communication Systems

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    • Video Links
    • The Meatrix
      A set of 3 short cartoons (parodies of the “Matrix” movies) that critique factory farming   and its effects on the environment and our food. Illustrates the interconnectedness of human behavior and the environment.
    • Mindwalk
      A full-length feature film that serves as an introduction to the principles of systems theory (stars Sam Waterston and Liv Ullman)
    • Web Resources
    • Society for Organizational Learning (SOL)
      This website is for the learning community composed of organizations and individuals devoted to the interdependent development of people and their institutions in service of inspired performance and meaningful results. The purpose of SOL is to research, integrate and put theories of organizational theory into practice.
    •  A. K. Rice Institute for the Study of Social Systems (AKRI)
      This is the official site for the A. K. Rice Institute for the Study of Social Systems (AKRI).  This organization is committed to helping individuals and organizations understand the complexity, power and importance of groups in our lives. The mission is to support and advance the study of group relations through educational initiatives and among our individual and organizational members and their activities.  The organization is comprised of professionals, educators, and students.
    • The Organization Development (OD) Network
      This is the website for The Organization Development (OD) Network, which is an international, professional association whose members are committed to practicing organization development intentionally and rigorously as an applied behavioral science. The Network is committed to advancing the theory and practice of organization development by cultivating and serving those who aspire to effective, successful OD practice, and by representing the field of OD by promoting more visibility, credibility, and influence for its members.
    • The International Society for the Systems Sciences (ISSS)
      The is the official website for the International Society for the Systems Sciences (ISSS).  This organization is among the first and oldest organizations devoted to interdisciplinary inquiry into the nature of complex systems.  The purpose of the society is to encourage the development of theoretical systems and to promote the unity of science through improving the communication among specialists.
    • Sense-Making Related Articles, Papers, and Commentaries
      This is the academic website of Dr. Brenda Dervin (The Ohio State University).  The section of the Sense-Making web site includes abstracts and/or full text articles, papers, and commentaries that are relevant in some way to the Sense-Making Methodology. Each listing is linked to a file that includes an indication of the proper citation for the listing, as well as its copyright status.

Chapter 6: Communication, Culture, and Organizing

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    • Video Links
    • What is Corporate Culture?
      Short presentation on the features of corporate culture.
    • In Search of Excllence--Disney
      A video based on the bestselling Peters and Waterman book, this clip provides insight into how the corporate culture of Disneyworld is created and maintained.  The full-length version features IBM, Apple (in its early days), 3M, McDonald’s, and several others.
    • Web Resources

    • Management Study Guide - Understanding Organization and Organization Culture
      This website is a free tutorial for students of business studies and those aspiring to pursue a career in management. Tutorials range from marketing, human resource management to business communication.  The site also provides users with access to free PowerPoint presentations.  Writers for the website are people with specialization in different Fields of Management.

    • Vistage - How to Improve Workplace Culture
      This is a link to Vistage, a company that provides leadership and workforce training and a podcast on how to improve workplace culture. The lecture is conducted by Dave Logan, professor at the USC Marshall School of Business.
    • Organizational Diversity
      This is a link to an PowerPoint overview about organizational diversity.  The presentation was created by Dr. John Blair, professor at Rawls College of Business at Texas Tech University.
    • Organizational Communication Division of the International Communication Association
      This is the homepage for the Organizational Communication Division of the International Communication Association. The ICA recognizes the best young organizational communication researchers in the field, and awards the W. Charles Redding Dissertation Award every year to the best dissertation written in the field of organizational communication.
    • Primer On Corporate Values
      This is a document from the Asian Development Bank’s resource center called Knowledge Solutions.  The subjects of the Knowledge Solutions focus on organizational development and leadership.

Chapter 7: Power and Resistance at Work

Chapter 8: The Postmodern Workplace: Teams, Emotions, and No-Collar Work

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    • Video Links
    • The Royal Treatment
      CBS “Sixty Minutes” segment on the SAS corporate campus and employee benefits. Great for discussions about the implications of the “Post-Fordist” workplace.
    • “Who Moved My Cheese?”
      Short animated film (based on the bestselling book) that teaches people about the importance of adapting to change, and is a thinly veiled parable aimed at preparing employees for downsizing.
    • Web Resources
    • American Management Association - Crash Course in Happiness
      This is a white paper from the American Management Association (AMA), which focuses on tactics that can be applied to create a peak performance work environment and to ensure that each person makes a maximum contribution to the company. The AMA is a world leader in professional development, advancing the skills of individuals, teams, organizations and government agencies.
    • Team Building
      Teambuilding, Inc. is a recognized leader in team building activities and events, as well as a trusted source for team building information and resources. The website hosts a number of informative links about leadership, teambuilding and team motivation.
    • Culture is the Key at Southwest Airlines
      This site is an executive summary of a report done on the culture of Southwest Airlines and its two-part business philosophy. The article also focuses on the company’s commitment to employees and low costs.
    • How to Build a Team Culture
      How to Build a Teamwork Culture is a step-by-step ‘how to list’ created by human resources expert Susan Healthfield.  The articles builds on the notion that a culture that values collaboration has to be created in order to foster teamwork.
    • Society for Human Resource Management
      This is the parent website for the Society for Human Resource Management (SHRM).  SHRM is the world’s largest association devoted to human resource management.

Chapter 9: Communicating Gender at Work

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    • Web Resources
    • Feminist Majority Foundation
      This is the official website of the Feminist Majority Foundation (FMF).  FMF utilizes research and action to empower women economically, socially, and politically. The organization believes that feminists - both women and men, girls and boys - are the majority, but this majority must be empowered.
    • Feminism and Women's Studies Site
      The Feminism and Women's Studies site, one of 44 websites hosted by the EServer, was first designed in 1993 by members of the Carnegie Mellon University Women's Center. This is one of the most popular women's studies web sites in the world, currently publishing documents to approximately 25,000 readers per month.
    • Closing the Women's Leadership Gap:  Who Can Help?
      This a link to the Center for Gender in Organizations (CGO) online briefing/newsletter.  The focus of the April 2011 edition is closing the leadership gap.  CGO is committed to helping to shift how decision-makers think and act in terms of gender equity, diversity and organizational effectiveness. CGO is housed at Simmons College/Simmons School of Management.
    • Breaking the Glass Ceiling
      This ‘how to’ article provides readers with seven keys to increasing your potential and breaking down invisible barriers that may stop you from proceeding.  The link is a part of the parent website. www.mindtools.com, an online company committed to online career excellence.
    • National Organization for Women
      This is the official website for the National Organization for Women (NOW).  For almost 50 years, NOW has worked to bring about equality for all women. NOW works to eliminate discrimination and harassment in the workplace, schools, the justice system, and all other sectors of society.

Chapter 10: Communicating Difference at Work

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    • Web Resources
    • Diversity Central
      This is a resource for cultural diversity at work and provides statistics, research materials, and best practices for businesses.
    • The National Gay and Lesbian Taskforce
      This is the official website for the National Gay and Lesbian Taskforce.  The organization is committed to building grassroots political strength by training activists, strengthening the infrastructure of local and state allies and organizing broad-based campaigns creating public support for full equality of lesbian, gay bisexual and transgendered (LGBT) people.
    • Diversity in Workplace Enhances Bottom Line
      This is an article from the parent website, www.workforcediversitynetwork.com. It focuses on providing insight into the importance of creating and nurturing a diverse workforce.
    • American Institute for Managing Diversity
      This is the official website for the American Institute for Managing Diversity.  This organization is committed to advancing diversity through leadership and by providing new perspectives on diversity within organizations.
    • Families and Work
      This organization is committed to research that looks at the changing workforce, the changing workplace and how this affects families and communities.  This site provides research, links to additional resources.

Chapter 11: Leadership Communication in the New Workplace

Chapter 12: Branding and Consumption

Chapter 13: Organizational Communication, Globalization, and Democracy

  • eFlashcards
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    • Web Resources
    • International Forum on Globalization
      This is the official website for the International Forum on Globalization, a research and educational institution composed of leading activists, economists, scholars, and researchers providing analysis and critiques on the cultural, social, political, and environmental impacts of economic globalization
    • Organizational Change
      This is a link to a collection of articles on making real, sustainable organizational change a reality.
    • International Gender and Trade Network
      This is the official website for the International Gender and Trade Network, an organization committed to eradicating the injustices in the workplace due to gender inequality, race, religion, sexual preference, age or disabilities.
    • The Globalization Website-Book Reviews
      This is a link to a literature review of several books, which focus on globalization. Topics include globalization and capitalism, multiculturalism and the future of globalization.
    • Public Citizen's Global Trade Watch
      This is the official website of the Public Citizen’s Global Trade Watch. This organization seeks to ensure that all Americans can enjoy economic security and access to affordable services and the exercise of democratic decision-making that affect their lives and their communities.

Chapter 14: Communication, Meaningful Work, and Personal Identity

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    • Video Links
    • Finding Meaning in Work
      A short excerpt of a lecture by Alain de Botton, a philosopher of work, on finding meaning in the “daily grind.” Full lecture available at: http://fora.tv/2009/04/23/Alain_de_Botton_on_the_Pleasures_and_Sorrows_of_Work
    • More
      This 6 minute animated short film tells the story of a lonely inventor and production line   worker, whose colorless existence is brightened only by dreams of the carefree bliss of his youth. By day, he is trapped in a dehumanizing job in a joyless world. But by night, he tinkers away on a visionary invention, desperate to translate his inspiration into something meaningful. When his invention is complete, it will change the way people see the world. But he will find that success comes at a high price. Great for discussions about the meaning of work, creativity, consumption, ideology, etc.
    • Web Resources
    • Consortium for Research on Emotional Intelligence in Organizations
      This is the official website for the Consortium for Research on Emotional Intelligence in Organizations.  The mission of the EI Consortium is to advance research and practice of emotional and social intelligence in organizations through the generation and exchange of knowledge. The organization views the workplace as an ideal place for promoting social and emotional competencies because work plays a central role in the lives of working adults.
    • Dr. Michael Steger - Meaningful Work (In Psychology Today)
      This in a link to an article written by Dr. Michael Steger.  Much of his research has focused on understanding the factors that foster well-being and reduce psychological distress in people’s lives.
    • The Five Modern Challenges to Personal Identity
      Mark Eyre (author and personal development consultant with 25 years of corporate experience) talks about the need for self identity at home and in the workplace, citing some of today’s societal challenges as a major factor in undermining self identity.
    • How to Keep the People Who Matter
      This is the official site for Management Issues, free source of information and debate dedicated to the management and people issues that are shaping the changing world of work.  The organization covers workplace issues including creating healthier workplaces, team building, organizational trust and diversity.

Author: Dennis K. Mumby

Pub Date: August 2012

Pages: 432

Learn more about this book
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