Learning From SAGE Journal Articles

Tip: Click on each link to expand and view the content. Click again to collapse.

Chapter 1: Introducing Organizational Communication

Marginal memberships: Psychological effects of identity ambiguity on professionals who are demographically different from the majority. Judith A. Clair, Beth K. Humberd, Heather M. Caruso and Laura Morgan Roberts. Organizational Psychology Review. 2012. 2:71.

Questions that apply to article:

  1. What is self-verification?
  2. How does identity ambiguity evoke negative emotions?
  3. What do the authors suggest that organizations can do to address issues such as incivilities, identity ambiguities, and levels of distrust that impact a person’s professional identity?

Disciplining organizational communication studies. Mumby, D. K., & Stohl, C. (1996). Management Communication Quarterly, 10, 50-72.

Chapter 2: The Critical Approach

Corporate capitalism and political agency:  A dialogue with Valerie Scatamburlo-D’Annibale and Peter McLaren. Louis F. Miron. Cultural Studies ßŕ Critical Methodologies. 2003. 3(2).

Questions that apply to article:

  1. Why do the authors argue that the exploitive properties of capitalism are most glaring in the United States?
  2. What is transnationalism?
  3. How can class-based politics help to unravel the excessive greed of capitalism?

The Labor Theory of Value and the strategic role of alienation.  Carl Wennerlind. Capital  & Class. 2002. (26)1.

Questions that apply to article:

  1. What role does alienation play in the reproduction of a capitalistic system?
  2. Why was Marx concerned with overcoming alienation?
  3. How has technology helped to sustain alienation?

A critical framework for organizational analysis. Alvesson, M. (1985). Organization Studies, 6, 117-138.

Chapter 3: Scientific Management, Bureaucracy, and the Emergence of the Modern Organization

Customer oriented militants?  A critique of the ‘customer oriented bureaucracy’ theory on front-line service worker. Paul Brooks. Work, Employment & Society. 2007. 21(2).

Questions that apply to article:

  1. According to Brooks, what are some of the things that unite front-line workers?
  2. Explain why managers are perceived as co-victims of COB contradictions and why they are not agents of systematic exploitation.
  3. How does the relationship between front-line workers and back-office co-workers generate front-line collectivism?

Tracy, S. (2000). Becoming a character for commerce: Emotion labor, self-subordination, and discursive construction of identity in a total institution. Management Communication Quarterly, 14, 90-128.

Chapter 4: The Human Relations School

Revealing the feminist in Mary Parker Follett. Noel O’R. Morton and Stefanie A. Lindquist. Administration & Society. 1997. 29(3).

Questions that apply to article:

  1. Although not classified as one of the greatest feminists of our time, why is it important to make the correlation between her work and modern feminist theory?
  2. How is Follett’s vision of the new state tied to group dynamics?
  3. What are some ways in which the author connects Follett’s work to the principles of feminism?

Supervisor relationships and perception of work-family conflict. Yvonne Brunetto, Rod Farr-Wharton, Sheryl Ramsay and Kate Shacklock. Asia Pacific Journal of Human Resources. 2010. 48(2).

Questions that apply to article:

  1. What are some of the supervisor-subordinate relationship different work contexts such as the public and private sector?
  2. In what ways do organizational leaders affect job satisfaction?
  3. What do the authors suggest should be done in the workforce to ensure the most effective use of organizational resources?

Minding the workers: The meaning of 'human' and 'human relations' in Elton Mayo. O'Connor, E. (1999). Organization, 6, 223-246.

Chapter 5: Organizations as Communication Systems

Applying systems thinking to sustainable golf tourism.  Arch G. Woodside.  Journal of Travel Research. 2009. 48(2).

Questions that apply to article:

  1. How can the principles of systems thinking be applied to other industries?
  2. Why is it important to consider stakeholders, such as those who live in the golf course communities, in the sustainability of a golf course?
  3. What does the author suggest doing in order to ensure the sustainable golf tourism and high quality-of-life objectives that are necessary in some communities?

On Weick: An Appreciation. Dennis A. Gioia. Organization Studies 2006. 27(17).

Questions that apply to article:

  1. How does the author say Weick changed the conversation of the field of organizational studies?
  2. What is the purpose of viewing organizations as ‘verbs’ rather than ‘nouns’?
  3. What does the author say about the future of organizational thinking after Weick?  Why is this important?

Organizational codependency: The creation and maintenance of closed systems.  Jill Mc Millan and Nikol Northorn.  Management Communication Quarterly, 1996, 9(1), 6-45.

Chapter 6: Communication, Culture, and Organizing

Exposing Enron: Media representations of ritualized deviance in corporate culture.  J. David Knottnerus, Jason S. Ulsperger, Summer Cummins and Elaina Osteen.  Crime Media Culture 2006 2(2).

Questions that apply to article:

  1. Explain with the authors mean by the following statement: misdeeds at Enron were the product of organizational processes.
  2. Why are rituals important in organizational settings?
  3. How did the nature of a risky work environment (Enron was in the business of risk assessment and management) contribute to the acceptance of a deviant work culture?

The Impact of Corporate Culture, the Reward System, and Perceived Moral Intensity on Marketing Students' Ethical Decision Making. Alexander Nill and John A. Schibrowsky. Journal of Marketing Education. 2005. 27(1).

Questions that apply to article:

  1. What are some key ways in which ethics are directly impacted by company culture?
  2. Why is it important for marketing students and practitioners to engage in training that enforce ethical behavior?
  3. What do the authors suggest needs to be done to ensure ethical behavior of current and future practitioners?

The dialectical gaze: Exploring the subject-object tension in the performances of women who strip. Murphy, A. G. (2003).  Journal of Contemporary Ethnography, 32, 305-335.

Chapter 7: Power and Resistance at Work

Chapter 8: The Postmodern Workplace: Teams, Emotions, and No-Collar Work

Attitudes toward workplace fun: A three sector comparison. Katherine Karl, Joy Peluchette, Leda Hall-Indiana and Lynn Harland. Journal of Leadership & Organizational Studies. 2005. 12(1).

Questions that apply to article:

  1. What are some personal factors that may influence one’s perception of fun at work?
  2. What are some differences in the way that public, nonprofit, and private organizations might create fun in the workplace?
  3. How us the level of trust a barometer or measure for how much an individual may engage in fun at work?

Let me tell you about my job: Exploring the terrain of emotion in the workplace. Katherine I. Miller, Jennifer Considine and Johny Garner. Management Communication Quarterly 2007. 20(3).

Questions that apply to article:

  1. What is the main factor that distinguishes emotional labor from emotional work?
  2. How is the emotional management between co-workers different from the emotional work that may go into maintaining customer satisfaction?
  3. Is it possible for an individual to compartmentalize the emotions at work?

Post-Fordist work: A man's world? : Gender and working overtime in the Netherlands. Patricia Van Echtelt, Arie Glebbeek, Suzan Lewis and Siegwart Lindenberg. Gender & Society. 2009 23(3).

Questions that apply to article:

  1. What can high-performance work organization do to overcome the disadvantages women encounter in traditional gendered organizations?
  2. How do daily working practices continue to marginalize women?
  3. How can new technology and work designs help to make organizations less gendered?

Chapter 9: Communicating Gender at Work

Double Agents:  Gendered Organizational Culture, Control and Resistance.  Beverly Hawkins.  Sociology. 2008. 42(3)

Questions that apply to article:

  1. Why is it ineffective to prioritize masculine attributes over feminine attributes?
  2. What does gendering organizational culture mean?
  3. How do gender rituals improve performance?

The Glass ceiling is the floor my boss walks on: Leadership challenges in managing diversity. Nancie C. Zane. Journal of Applied Behavioral Science. 2002 38(3).

Questions that apply to article:

  1. How did co-creation of the meaning of diversity help to reshape Eastern Bank?
  2. How did the individual vision for change that the CEO had contribute to the creation of a new view of diversity?
  3. Why do you think lower-level employees were still left out of the dialogue?

Reproducing and resisting the master narrative of decline: Midlife professional women's experiences of aging. Trethewey, A. (2001).  Management Communication Quarterly, 15, 183-226.

Chapter 10: Communicating Difference at Work

Diversity in Blue : Lesbian and Gay Police Officers in a Masculine Occupation. Susan  L. Miller, Kay B. Forest and Nancy C. Jurik. Men and Masculinities. 2003. 5(4).

Questions that apply to article:

  1. How has the zero tolerance of discrimination helped to provide an avenue for officers to openly challenge the traditional masculinity and its link to police work?
  2. What strategies do officers utilize to manage their homosexual orientation in the workplace?
  3. For some gay and lesbian officers, why are boundary maintenance activities necessary at times?

Heterosexism in the Workplace:  Do race and Gender Matter?  Belle Rose Ragins, John M Cornwell and Janice S. Miller. Group & Organization Management. 2003. 28(1)

Questions that apply to article:

  1. What is the ‘double jeopardy’ in the workplace?
  2. According to the authors what impact can diversity in one area have on other areas of an organization?
  3. Why is it important to understand the relationship between heterosexism, racism, and sexism?

Black womanhood and feminist standpoints. Allen, B. J. (1998). Management Communication Quarterly, 11, 575-586.

Chapter 11: Leadership Communication in the New Workplace

Does gender bias against female leaders persist.  Quantitative and qualitative data from a large-scale survey. Kim M Elsesser and Janet Lever. Human Relations. 2011 64(12).

Questions that apply to article:

  1. What are some of the limitations to studying gender and stereotypes when using hypothetical examples of leadership?
  2. According to role congruity theory, what types of prejudice do female leaders experience in the workplace and how do they occur?
  3. The authors explain that their investigation revealed that the answer to their main research question; does gender bias against female leaders persist? is both ‘yes’ and ‘no.’ What does their analysis indicated what we perceive about male and female leadership?

Followers’ Personality and Leadership. Hilde Hetland, Gro Mjeldheim Sandal and Tom Backer Johnsen. Journal of Leadership & Organizational Studies. 2008. 14(4).

Questions that apply to article:

  1. Why is it important to understand the role of followers ad we study organizations?
  2. Why are transformational leaders more likely to connect with the workforce?
  3. According to the authors, what is the significance of leadership ratings?

Lost: A Survival Guide to Leadership Theory. Billie Sudbrack and Sarah Trombley.  Advances in Developing Human Resources. 2007. 9(2).

Questions that apply to article:

  1. Although fictitious, why were leadership traits important in the ABC show Lost?
  2. Why are tangible skills important for those in leadership roles?
  3. According to the authors, how can the use of popular culture provide multiple learning opportunities about leadership?

Leadership: The management of meaning. Smircich, L., & Morgan, G. (1982). The Journal of Applied Behavioral Science, 18, 257-273.

Chapter 12: Branding and Consumption

Branding the nation: What is being branded? Ying Fan. Journal of Vacation Marketing. 2006. 12(14-15).

Questions that apply to article:

  1. How does nation branding impact purchasing decisions?
  2. How can national branding be used to bolster international relations?
  3. How do the image problems of a nation reflect some more serious political and socio-economic troubles?

Youth culture, music, and cell phone branding in China. Jing Wang. Communication. 2005 1(2).

Questions that apply to article:

  1. What are some examples of style cultures that you embrace? Describe some of the elements that attract you to that brand or product.
  2. Are youth influenced by brands in the United States as they are in China or are brands influenced by youth?  Explain your position.
  3. How does resistance of dominant culture impact consumerism and brand choice?

Chapter 13: Organizational Communication, Globalization, and Democracy

Women, Globalization and Contemporary Politics of Belonging.  Nira Yuval-Davis. Gender Technology and Development. 2009). 13(1).

Questions that apply to article:

  1. In terms of globalization, why is women’s work looked at from a reproductive, productive and a virtual aspect?
  2. How do we lessen the distance between the way masculinity and femininity are constructed in society?
  3. What does the author suggest must happen in order for global women’s and feminists’ solidarity to be effective.

Economic Globalization and the Future of Black America. James H. Johnson, Jr., Grover C. Burthey, III, Kevin Ghorm. Journal of Black Studies.  2008. 38(6).

Questions that apply to article:

  1. What are the two major hurdles that African American-owned businesses face?
  2. How is the offshore shift of blue-collar and now some white-collar jobs creating a racially disparate effects?
  3. How do the authors say African Americans are responding to external threats of outsourcing?

Chapter 14: Communication, Meaningful Work, and Personal Identity

Meaningful Work, Employee Engagement, and Other Key Employee Outcomes Implications for Human Resource Development. Paul Fairlie. Advances in Developing Human Resources.  2011 (online).

Questions that apply to article:

  1. What are some of the human resources implications for human resources development?
  2. Why does the author say meaningful work should be related to engagement?
  3. How does the author suggest that human resources practitioners begin to increase the levels of meaningful work in organizations so that employees reap the associated benefits?

When the working day is through: The end of work as identity? Michael Doherty. Work, Employment and Society. 2009. 23(1).

Questions that apply to article:

  1. What is the primary reason that the author is refuting past claims that work is not a significant locus of personal identity outside of work?
  2. How has the reduction in secure work influenced work identity?
  3. What role does communication play in the manufacturing of uncertainty?

Author: Dennis K. Mumby

Pub Date: August 2012

Pages: 432

Learn more about this book