Student Study Site for Communication in Everyday Life
Steve Duck and David T. McMahan


Journal Articles

Note: Click on each link to expand and view the content then click again to collapse.

Chapter 1: An Overview of Everyday Communication

Bruess, C. J. S., & Pearson, J. C. (1993). Sweet pea' and 'pussy cat': An examination of idiom use and marital satisfaction over the life cycle. Journal of Social and Personal Relationships, 10, 609-615. (Link Articles to PDF)

Discussion Questions:

  1. This article discusses the relationship between 154 couples’ use of idiosyncratic communication and marital satisfaction over the life cycle and found that happier couples tended to use more idiosyncratic communication.  Would you expect the same sorts of results to be found in friendship?
  2. The researchers found that in general there was a decline in the use of personal idioms over the course of the length of the marriage, but that couples early in the stages of their marriage tended to use more personal idioms and nicknames for one another.  Why do you suppose this might be true?  What hypotheses can you come up with to suggest that the use of personal nicknames is not indicative of romantic feelings as a relationship lengthens?
  3. Couples with no children reported using the most idioms.  Why would you expect there to be a decline in personal idioms as couples have children and the children grow older?
  4. Would you expect that in general couples would become less demonstrative about their own relationship in front of children?  If so why, and if not why not?  Or do you suppose that there would be no change at all?
  5. What do you think is the connection between the use of personal nicknames and the intimacy of a relationship?

 

Chapter 2: Verbal Communication

Burgoon, J. K. & Qin, T. (2006). The Dynamic Nature of Deceptive Verbal Communication. Journal of Language and Social Psychology, Vol. 25, No. 1, 76-96.

Discussion Questions:

  1. The authors suggest that the verbal deception occurs in the context of ongoing relationships and that one of the reasons why past research on deception has been inconsistent may be due to the fact that it overlooks the dynamic nature of such deception.  In long-term relationships people obviously carry out deception over a longer period of time than if they are just speaking for a moment to a customs official.  In what ways might relational partners be harder to deceive than other people?
  2. …..and now the other side… in what ways might relational partners be easier to deceive than other people and why?
  3. Do you think there is a difference between telling something that is false and withholding something that is true?  Is it easier or harder in a long-term relationship to do one thing than the other?
  4. Not all deception is evil or bad for a relationship: consider birthday surprises, unexpected gifts, or other forms of relationship celebration which are kept quiet.  How do you think the communication scholar would explain the difference between the “white lie” and other kinds of deception using the terms in this chapter?
  5. What would you expect to be the relationship between verbal behavior that is intended to deceive and nonverbal behaviors that may be involved in deception?  Would you expect that people find it easier or harder to control their verbal behavior or their nonverbal behavior?

 

Chapter 3: Nonverbal Communication

Montepare, J. S., & Rosenberg, B. (1992). Characteristics of vocal communication between young adults and their parents and grandparents. Communication Research, 19, 479-492.

Discussion Questions:

  1. This article discusses vocalic aspects of speech accommodations. Are there other kinds of people to whom you accommodate your nonverbal communication? Who and in what ways do you accommodate?
  2. The researchers found that speaker’s voices became higher, more feminine, and more babyish when talking to grandparents compared to when talking to parents. One explanation they offer for this finding is that participants reported that exchanges with grandparents are sometimes not sincere or are affected. If this explanation holds, why do you think more feminine speech is used to indicate insincerity? Does this finding potentially hold implications for the gendering of voices? How would you manipulate your voice to indicate dominance? Confidence? Submissiveness? Empathy?
  3. The findings that showed different vocal styles used with mothers and fathers were explained by differences in power and relationship. Do you think the fact that all of the participants who were recorded talking to their parents were females had any effect on this finding? Do you think the results would have been different if there were both male and female speakers?
  4. Do you think that the findings would differ if the older adults the speakers conversed with were NOT their grandparents? In other words, is it the person’s age that is causing the vocal changes in the speaker or is it their familial role and the way the two have been socialized to interact due to the grandparent/grandchild relationship?
  5. Results of this study are consistent with past research that shows that people accommodate their speech to older adults much like they do to children. Do you think there are other elements or subcodes of nonverbal communication for which we treat children and the elderly differently than young or middle aged adults? For example, do we give children and older adults more leniencies when they commit violations of personal space norms?

 

Chapter 4: Listening

Johnson, I. W., Barker, R. T., & Pearce, C. G. (1995). Using journals to improve listening behavior:  An exploratory study. Journal of Business and Technical Communication 9; 475.

In this study, students made daily written observations of one of their listening behaviors for one week at a time.  The authors were trying to discover ways of more effectively teaching listening skills.

Discussion Questions:

  1. What was the most predominant theme that emerged from the student’s journals?  What were some of the main reasons students gave for poor listening? 
  2. Consider that some of the listening problems students reported were attributed to the speaker, some to the message, some to the situation, and some to the student herself or himself.  In addition to training in listening skills, what else could be done in a classroom environment to improve student listening?  Consider changes that could be made by the speaker, changes that could be made to the message, and changes that could be made in the classroom setting. 
  3. This study was completed in 1995, and reported many of the same findings as research published in 1957.  Do you think there would be different findings if the study were repeated today?  Do you think students are generally better listeners today, poorer listeners, or about the same?  What evidence can you offer for your judgment?
  4. The authors conclude that using journals is an effective way to help students reflect on their own listening behaviors and to ultimately improve their listening skills.  Do you  agree with the authors?

 

Chapter 5: Self and Identity

Acitelli, L. K., Rogers, S., & Knee, C. R. (1999). The Role of Identity in the Link between Relationship Thinking and Relationship Satisfaction. Journal of Social and Personal Relationships, Vol. 16, No. 5, 591-618.

Discussion Questions:

  1. The authors introduce the idea of relational self, that is to say the tendency to see oneself in relation to others in general, and indicated that the strength of one’s relational self is more important than biological sex differences in determining satisfaction with relationships.  How likely do you think it is that men on the one hand and women on the other hand see themselves in terms of relational self instead of a gendered identity?
  2. The authors discovered that in the long term, the outcomes of positive thinking about relationships lead to greater satisfaction for women than for men.  Do you think that this may be because women associate themselves with their relationships more closely than men do and give the relationships more thought?
  3. Do you think that it helps a couple to develop a close relationship, if they see themselves not just as individuals but as partners, and so adjust their thinking about the relationship so that their satisfaction is interdependent?  Would this mean that the partners would suffer from the dialectical tension of autonomy and connectedness?
  4. In what ways do the findings of this study contradict or support the arguments in this chapter about the complex levels of self in performance during communication?

 

Chapter 6: Talk and Interpersonal Relationships

Solomon, D. H., & McLaren, R. M. (2008). Relational Framing Theory: Drawing inferences about relationships from interpersonal interactions. In L. A. Baxter & D. O. Braithwaite (Eds.), Engaging Theories in Communication (pp. 103-115). Thousand Oaks, CA: SAGE, Inc.

Note that this piece actually comes from one of SAGE’s edited books on communication, and has been included here to offer a unique perspective about interpersonal relationships. In this book chapter, the authors describe the basic assumptions of relational framing theory and discuss empirical findings that support the theory. Relational framing theory posits that two substantive dimensions of relational communication, dominance-submissiveness and affiliation-disaffiliation, function as cognitive frames to help people interpret each other’s messages. The theory also states that there is a third dimension of relational judgments, involvement, which is an intensity judgment about the two substantive dimensions.

Discussion Questions:

  1. Relational framing theory draws on a large body of research on relational communication to argue that all communication is about either dominance-submissiveness or affiliation-disaffiliation. Think back on some of your recent interactions. Can you identify which dimension was most relevant for understanding that interaction? Do you agree with this general claim?
  2. In the beginning of this reading, the authors describe a number of situations that might seem ambiguous and therefore require a person’s relational frame to fill in the details. What characteristics of interactions might make them or more or less difficult to decipher?
  3. The authors provide the picture of the old woman and the young girl as an illustration of how relational frames displace each other. By looking at the picture, you can focus on details that allow you to see the old woman or the young girl, but you cannot see both at the same time. Do you think that people can focus on details of an interaction to purposefully perceive them as relevant to the dominance-submissiveness frame or the affiliation-disaffiliation frame? Do you think people can consciously choose how to frame an interaction or is it always an unconscious process?
  4. After someone’s initial framing of an interaction, do you think people can re-frame an interaction? If so, what things might change someone’s initial reaction to an interaction?

The authors discuss different cues that might activate relational frames, such as the content of an utterance, the function of a social episode, or people’s dispositional tendencies. Do you think that those cues all carry equal strength in activating relational frames? For example, when might the function of a social episode (e.g., a job interview) influence frame activation more than the exact words they are using in that interaction? Can you think of an example where you had to rely on one cue more

 

Chapter 7:  Family Communication

Charlene E. Miall and Karen March. (2005). Open Adoption as a Family Form: Community Assessments and Social Support. Journal of Family Issues; 26; 380

  1. How is the issue of “open adoption” a communicative issue?
  2. How does the concept of being “discourse-dependent” relate to families who engage in open adoption? How might these families be discourse-dependent in ways that non-open adoptive families or non-adoptive families aren’t?
  3. How might open adoption configurations affect family narratives and family identity?
  4. How might open adoption practices influence the family as a system? Are there implications for the internal system? Are there implications for the families’ external systems?
  5. How might privacy and boundaries be negotiated in open-adoption families? Might these communicative issues be negotiated in ways different from non-open adoptive or non-adoptive families?

 

Chapter 8: Small-Group Communication and Leadership

Chatterjee, D. (2006). Wise Ways: Leadership as Relationship. Journal of Human Values, 12(2), 153-160.

Discussion Questions:

  1. This article describes leadership as a process of evolving adaptive cultures by relating to reality in new ways and encouraging other people to relate to each other in novel ways as well.  Although the article supports the position that we have taken in this book, it would be useful to give specific examples of the way in which such changes could take place.  What examples can you think of that would bring about such relational change?
  2. What do you make of the author’s proposal that a transformational system works best when monolog is changed into multilogue, that is to say when all voices are given an opportunity to be heard and leadership is not simply a top-down process.
  3. The author argues that there are fundamental traditions of wisdom in the world that have shed light on fundamental values for personal and organizational excellence.  This suggests that there is a transcultural way to run groups.  Do you agree that such a possibility is realistic, or are groups in some countries necessarily going to be run differently from those in others?
  4. Take the example of two different organizations which have their own culture, which would be a much lower level of analysis than that which is offered by the author of the present article, and see if you can suggest ways in which two different organizations could involve themselves in a dialogue about how they could transform the two systems into one.
  5. Is the nature of organizations necessarily tied in with the nature of culture or not?

 

Chapter 9: Communication in the Workplace

Katherine N. Kinnick and Sabrena R. Parton. (2005) The Apprentice Teaches About Communication Skills, Business Communication Quarterly, Volume 68, Number 4, December, 2005, pages 429-456.

Discussion questions:

  1. Do younger audience members viewing The Apprentice think it accurately depicts workplace relationships?  This is a “reality show,” but does it accurately depict workplace relationships?  What are the implications of your answers from a socialization perspective?
  2. Read the eight business communication competency categories at the bottom of page 436.  Is this a comprehensive list, or should the researchers have include other forms of workplace communication?  Do some of the categories overlap?  Are people born with a talent to communicate or must people be taught how to complete communication tasks well? 
  3. The researchers were surprised that unethical communication was not criticized.  Does this finding surprise you?  Why or why not?
  4. The researchers use Burgoon and Miller’s expectancy violations theory to explain why the men were more harshly criticized for leadership skills and the women were more harshly criticized for interpersonal communication skills.  Discuss whether leadership and interpersonal communication expectations differ for men and women.  What impact does culture have on these expectations?  Do you think these expectations are changing?

 

Chapter 10: Health Communication

Neuhauser, L., & Kreps, G.L. (2003). Rethinking communication in the E-health era. Journal of Health Psychology, 8(7), 7-23.

  1. Think back to your childhood – what health campaigns do you remember being exposed to? (i.e., Smoky the Bear, VERB, 5 a Day, etc.)  What specifically do you remember about those campaigns?  In other words, what was done effectively or ineffectively?  Did the campaign change your (short-term vs. long-term) behavior in any way?
  2. Which behavioral change programs (i.e., Weight Watchers, AA, etc.) do you think are successful at motivating and sustaining behavioral changes?  In what ways do/don’t they incorporate one’s social network in the change process?
  3. What are some of the pros/cons between online support groups and face-to-face support groups?  Do you think online support groups are more or less effective than face-to-face groups?
  4. What issues are at stake when private health information is transmitted over the Internet? Who can we keep information secure?
  5. Other than the Internet, what other mediums of e-health do you think would be effective to change health behaviors for young adults?

 

Chapter 11: Society, Culture, and Communication

Khallad, Y. (2005) Mate selection in Jordan: Effects of sex, socio-economic status, and culture. Journal of Social and Personal Relationships, Vol. 22, No. 2, 155-168.

Discussion Questions:

  1.  The author finds a considerable amount of similarity between the way in which Americans and Jordanians share the same kind of sex differences in preference for potential mates, with males preferring good looks and females preferring economic resources and commitment.  Does this show that there is a universal quality to the preferences of males and females in mates?
  2. The findings also observed that the Jordanians have disinclination to consider marrying people who have previously been married and are now divorced.  The author attributes this to a male preference for certainty about faithfulness in females who may bear their children, so that the male can be certain that any children are his own.  What alternative explanation could you offer in terms of culture or religion?
  3. What role do you believe culture plays in the choices that people make in expressing their preferences for attractiveness in partners?  Note that those people who are considered beautiful in one culture may not be considered beautiful in another.  How can you account for this in terms of culture?
  4. Do you think that the findings would be likely to be different if the study had been done in a comparison between America and France?  How would you test your hypothesis and connect it to the concepts of culture discussed in this chapter?
  5. How much importance to you place on the fact that the subjects in this particular study were relatively young and intelligent (college students)?  Do you think it is more likely that older people would be more traditional in their cultural beliefs or does the study show that this is not really a relevant issue?

 

Chapter 12: Technology in Everyday Life

Baym, N. K., Zhang, Y. B., & Lin, M-C. (2004). Social interactions across media: Interpersonal communication on the Internet, telephone, and face-to-face. New Media & Society, 6, 299–318.

Discussion Questions

  1. Before reading this article what were your assumptions about the way people communicate via the Internet, telephones, and in face-to-face communication and why did you make these assumptions?
  1. How were early studies about the Internet possibly skewing their data through the construction of their studies?
  1. Why did the authors use multiple methods to conduct their studies? Did this help or hurt the studies?

 

Chapter 13: Relational Uses and Understanding of Media

Cole, T., & Leets, L. (1999). Attachment styles and intimate television viewing: Insecurely forming relationships in a parasocial way. Journal of Social and Personal Relationships, 16, 495–511.

Discussion Questions

  1. This study states that "Avoidant" individuals who tend to avoid relational intimacy will also avoid imagined intimacy in a parasocial relationship. Using information from the article and your chapter, what are some other reasons a person might avoid parasocial relationships?
  2. How did the understanding of parasocial relationships evolve over time?
  3. Compare and contrast the relational development framework with an attachment theory approach to understanding parasocial relationships. Which approach provides a fuller understanding of the concept and why?

 

Chapter 14: Public Communication and Personal Influence

Hendrickson, B., & Goei, R. (2009). Reciprocity and dating: Explaining the effects of favor and status on compliance with a date request. Communication Reports, 36, 585–608.

  1. This study questions the “norm of reciprocity” that is discussed in our text. The authors of this study argue that there may be an emotional component in accepting a request after a favor that the norm of reciprocity does not account for. What do you think about this argument? Do you feel a prosocial emotional response when complying with a request after a favor? Do you feel obligated to comply with the request after accepting the favor?
  2. As young adults in the dating world, how do the results of this study align with your experience of asking people out on dates or being asked out on dates? Do you think the results of this study would be different if the requestor were a woman instead of a man? Why or why not?
  3. The study found that lower SES increased ratings of physical attractiveness, gratitude, and compliance with the request. The authors suggested that this may be due to the notion that the favor took proportionately more resources than for a person of higher SES. Does this explanation resonate with you? What other factors may there be to explain this?
  4. This study found no significant connection between the favor (i.e., buying a drink) and the perception of ulterior motives. How can you explain this in terms of your understanding of relational communication? Do you ever feel that there are ulterior motives in this situation? Why or why not?
  5. The authors suggest that their findings may have implications for other forms of sequential persuasion, such as foot-in-the-door. What might those implications be? How might emotional responses factor into foot-in-the-door and door-in-the-face requests?

 

Online Chapter 15: Histories of Communication

Greenwood, D. N., Pietromonaco, P. R., & Long, C. R. (2008). Young women’s attachment style and interpersonal engagement with female TV stars. Journal of Social and Personal Relationships, 25, 387­–407.

Discussion Questions:

  1. What major perspective and type of research do you think the authors of this research article would connect themselves to? What evidence can you provide to validate your response?
  2. How does this article connect to Duck & McMahon’s argument that all communication is relational?
  3. Do you believe parasocial relationships (i.e., imagined friendships with celebrities) are positive, negative, or something else? Why? Did this article change your opinion on the nature of parasocial relationships and the people who have them?
  4. How might you study parasocial relationships? What kinds of hypotheses and questions would you develop about the connection between the media and personal relationships?
  5. What are some implications of this study in terms of rhetoric and persuasive communication research? What aspects of parasocial relationships might be of interest to scholars of these topics?

 

Online Chapter 16: Interviewing

Goldberg, C & Cohen, D. J. (2004). Walking the Walk and Talking the Talk: Gender Differences in the Impact of Interviewing Skills on Applicant Assessments. Group Organization Management 2004; 29; 369-384

Discussion Questions:

  1. The authors hypothesize that the evaluations of men and women job candidates will differ in employment interviews based upon objective differences, verbal and nonverbal communication factors, and gender.  In the employment interview process, in what ways or circumstances do you think men have an advantage, and in what ways or circumstances do women have an advantage?
  2. The authors tested to discover if nonverbal communication factors have a more significant influence on recruiter evaluations than do verbal factors.  What did the author’s find? 
  3. What nonverbal behaviors should we emphasize as candidates, and which nonverbal behaviors should we avoid to generate more positive employment interview evaluations?
  4. What verbal behaviors were identified that coincided with higher evaluations of the job candidate? 
  5. A new company is considering using online interviews that would conceal the gender of the applicant in order to be more neutral.  What do you think about gender-anonymous online interviews, and should they be used?
  6. Is it discriminatory to use a trait like nonverbal communication skill to identify preferred candidates in the employment process?  Why or why not?